GUURU

Founder:
Tonio Meier, Benno Marbach, Antoine Meier, Tiago Fernandez
Founded:
2016
Segment:
ICT
Location:
Zurich, Switzerland
Website:

In a nutshell

Guuru offers cloud-based services that allow brand ambassadors to provide live chat support to new and potential customers of a company. The solutions enable companies to outsource customer service and sales support. Companies can save up to 50% on costs compared to traditional customer service functions. Companies decide independently who will be appointed as Guuru. For each question asked, a proprietary algorithm finds the appropriate Guuru within a very short time. Well-known brands like SKY, brack.ch, Freitag or Intersport already rely on Guuru.
Guuru will become the world's largest customer service platform, where existing customers can advise potential customers.

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